Privacy Policy
The new European legislation on the protection of personal data, commonly called GDPR and in detail the European Regulation 2016/679, is applicable within the EU starting from 25 May 2018. The main objective of the new regulation is to guarantee that the "personal data" of natural persons are managed correctly, and are not used for purposes other than those duly motivated.
Farmacia Molteni uses information relating to you only as far as necessary to facilitate ongoing contacts between the customer and the Pharmacy, aimed at the commercial relationship. Generally, we have information related to your name and contacts, such as email address, telephone number, etc., and we do not acquire or store information that could be considered "sensitive".
Farmacia Molteni will use the related information for routine purposes, in the context of commercial relations, such as ordinary communication in relation to our products or services, including information and marketing communications, or invitations to certain events or general information about Molteni Pharmacy.
If you wish, we will be happy to provide the customer with more information on what data are in the possession of Farmacia Molteni and how they are used. In any case, the customer has the right to request from Farmacia Molteni the correction of incorrect data or the cancellation of unnecessary data; it also has the right to object to the receipt of information via e-mail or in various ways, such as advertising material.
With reference to the provisions of Legislative Decree 196/2003 "Code regarding the protection of personal data", and EU Regulation 2016/679, in particular with regard to art. 12 and 13, we inform you that your personal data will be processed in accordance with current legislation.
Molteni pharmacy
based in Florence Via dei Calzaiuoli 7r, constantly strives to adopt technical and organizational solutions aimed at guaranteeing high standards of lawfulness, security and protection in the processing of personal data: the requirements of the European Union General Data Protection Regulation are implemented (hereinafter in the text "GDPR" acronym for General Data Protection Regulation) and other legal provisions, including, in particular, those of the Code regarding the protection of personal data (hereinafter "Privacy Code" or "Code") .
Personal data means any type of information relating to an identified or identifiable natural person (hereinafter "Data"). We will only process your Data where permitted by the applicable legal provisions. Specifically, we will process your data on the basis of art. 6 and 9 GDPR and on the basis of consent pursuant to art. 7 GDPR, as well as in compliance with the corresponding rules of the Code:
• Consent art. 6 (1) paragraph 1 (a), art. 7 GDPR): we will process certain data only in the presence of your preliminary, free and express consent. You have the right to withdraw the consent given at any time with effect for the future.
• Execution of a contract: in order to conclude and execute the requested contract it is necessary to have access to and process certain Data.
• Compliance with a legal obligation art. 6 (1) paragraph 1 (c) GDPR): in order to ensure compliance with these requirements, we must process certain Data
1. For what purposes are your data processed? Your data will be processed by us only and exclusively for the purposes permitted by the data protection legislation such as: a) purposes previously approved by you b) data processing for the purpose of executing the Contract; c) execution of pre-contractual measures upon your request; d) fulfillment of the legal obligations to which we are subject; e) safeguarding our legitimate interests or the legitimate interests of third parties, except in the event that your interests prevail over them; f) ascertainment, exercise or defense of a right or legal claim; g) for reasons of significant public interest; h) marketing and advertising, in particular direct marketing activities.
Processing of your data subject to Consent: in the following cases we will process your data only and only if you have given your express consent for:
i) Market research, possibly based on profiling activities: we conduct market research regarding the interests of our customers, in order to offer them interesting and targeted offers. This includes, for example, studies on customer satisfaction with our services. As part of our market research activities, we only process - whenever possible - anonymised and aggregated data. For these activities, however, we may also process your personal data.
ii) Advertising and marketing: if you have previously given your consent to do so, we will process your data to inform you of any offer that may be of interest to you and we will contact you using the communication channels expressly authorized by you. The promotional and marketing activities (including participation in competitions and prize operations) in question can be carried out by telephone, SMS, email: obviously you can object at any time to the treatment for these purposes.
In addition to the above, Farmacia Molteni may process your data to comply with legal obligations and, therefore, for compliance with any rule or legal provision that we intend and must comply with or for data security for essential measures to ensure the safety of your corporate data and data from external attacks and / or in order to ward off external attacks. Again to comply with legal obligations imposed on us and / or in order to prevent fraud or in the event of litigation. Finally, for mandatory tax, accounting and administrative purposes, always in compliance and in compliance with current regulations.
In some cases, certain features of the site and / or of the application and / or of certain promotions and / or operations may be limited for subjects of a lower age than that indicated on the site and / or established by current regulations; in such cases, additional express consent may be required to take advantage of certain services and / or features.
Finally, Farmacia Molteni may process your data for the protection of legitimate interests of the same Pharmacy, except in the case in which your interests prevail. This is done with sales checks to improve the services rendered and in aggregate and anonymous form without indicating your identity or for studies aimed at improving the products and services rendered and our procedures.
As expressly provided for in art. 5, co. 1, lett. e) of the GDPR, we will keep your data only for the time necessary to process them for the purposes for which they are processed. If we process the Data for multiple purposes, they will be automatically deleted or saved in a format that does not allow to reach any direct conclusion in relation to your identity, as soon as the last specific purpose has been fulfilled. In order for all your data to be deleted or anonymized in line with the principle of data minimization and in accordance with art. 5, co. 1, lett. e) of the GDPR.
Indicatively, your data will be kept for the following periods: - tax / administrative obligations: 10 years; - regulatory obligations regarding product warranty: 28 months; - contractual obligations regarding additional after-sales services: from 36 to 78 months based on the chosen service.
Who will your data be shared with? Your data may be shared with third parties including:
• subjects belonging to Molteni Pharmacy
• external third parties insofar as this is necessary or appropriate for the achievement of the purposes inherent in the requested service.
As an interested party, he has in particular the following rights under the GDPR, towards Farmacia Molteni:
- Right of access (art.15 GDPR): you can request at any time that you are provided with information on your data stored by us.
Farmacia Molteni uses information relating to you only as far as necessary to facilitate ongoing contacts between the customer and the Pharmacy, aimed at the commercial relationship. Generally, we have information related to your name and contacts, such as email address, telephone number, etc., and we do not acquire or store information that could be considered "sensitive".
Farmacia Molteni will use the related information for routine purposes, in the context of commercial relations, such as ordinary communication in relation to our products or services, including information and marketing communications, or invitations to certain events or general information about Molteni Pharmacy.
If you wish, we will be happy to provide the customer with more information on what data are in the possession of Farmacia Molteni and how they are used. In any case, the customer has the right to request from Farmacia Molteni the correction of incorrect data or the cancellation of unnecessary data; it also has the right to object to the receipt of information via e-mail or in various ways, such as advertising material.
With reference to the provisions of Legislative Decree 196/2003 "Code regarding the protection of personal data", and EU Regulation 2016/679, in particular with regard to art. 12 and 13, we inform you that your personal data will be processed in accordance with current legislation.
Molteni pharmacy
based in Florence Via dei Calzaiuoli 7r, constantly strives to adopt technical and organizational solutions aimed at guaranteeing high standards of lawfulness, security and protection in the processing of personal data: the requirements of the European Union General Data Protection Regulation are implemented (hereinafter in the text "GDPR" acronym for General Data Protection Regulation) and other legal provisions, including, in particular, those of the Code regarding the protection of personal data (hereinafter "Privacy Code" or "Code") .
Personal data means any type of information relating to an identified or identifiable natural person (hereinafter "Data"). We will only process your Data where permitted by the applicable legal provisions. Specifically, we will process your data on the basis of art. 6 and 9 GDPR and on the basis of consent pursuant to art. 7 GDPR, as well as in compliance with the corresponding rules of the Code:
• Consent art. 6 (1) paragraph 1 (a), art. 7 GDPR): we will process certain data only in the presence of your preliminary, free and express consent. You have the right to withdraw the consent given at any time with effect for the future.
• Execution of a contract: in order to conclude and execute the requested contract it is necessary to have access to and process certain Data.
• Compliance with a legal obligation art. 6 (1) paragraph 1 (c) GDPR): in order to ensure compliance with these requirements, we must process certain Data
1. For what purposes are your data processed? Your data will be processed by us only and exclusively for the purposes permitted by the data protection legislation such as: a) purposes previously approved by you b) data processing for the purpose of executing the Contract; c) execution of pre-contractual measures upon your request; d) fulfillment of the legal obligations to which we are subject; e) safeguarding our legitimate interests or the legitimate interests of third parties, except in the event that your interests prevail over them; f) ascertainment, exercise or defense of a right or legal claim; g) for reasons of significant public interest; h) marketing and advertising, in particular direct marketing activities.
Processing of your data subject to Consent: in the following cases we will process your data only and only if you have given your express consent for:
i) Market research, possibly based on profiling activities: we conduct market research regarding the interests of our customers, in order to offer them interesting and targeted offers. This includes, for example, studies on customer satisfaction with our services. As part of our market research activities, we only process - whenever possible - anonymised and aggregated data. For these activities, however, we may also process your personal data.
ii) Advertising and marketing: if you have previously given your consent to do so, we will process your data to inform you of any offer that may be of interest to you and we will contact you using the communication channels expressly authorized by you. The promotional and marketing activities (including participation in competitions and prize operations) in question can be carried out by telephone, SMS, email: obviously you can object at any time to the treatment for these purposes.
In addition to the above, Farmacia Molteni may process your data to comply with legal obligations and, therefore, for compliance with any rule or legal provision that we intend and must comply with or for data security for essential measures to ensure the safety of your corporate data and data from external attacks and / or in order to ward off external attacks. Again to comply with legal obligations imposed on us and / or in order to prevent fraud or in the event of litigation. Finally, for mandatory tax, accounting and administrative purposes, always in compliance and in compliance with current regulations.
In some cases, certain features of the site and / or of the application and / or of certain promotions and / or operations may be limited for subjects of a lower age than that indicated on the site and / or established by current regulations; in such cases, additional express consent may be required to take advantage of certain services and / or features.
Finally, Farmacia Molteni may process your data for the protection of legitimate interests of the same Pharmacy, except in the case in which your interests prevail. This is done with sales checks to improve the services rendered and in aggregate and anonymous form without indicating your identity or for studies aimed at improving the products and services rendered and our procedures.
As expressly provided for in art. 5, co. 1, lett. e) of the GDPR, we will keep your data only for the time necessary to process them for the purposes for which they are processed. If we process the Data for multiple purposes, they will be automatically deleted or saved in a format that does not allow to reach any direct conclusion in relation to your identity, as soon as the last specific purpose has been fulfilled. In order for all your data to be deleted or anonymized in line with the principle of data minimization and in accordance with art. 5, co. 1, lett. e) of the GDPR.
Indicatively, your data will be kept for the following periods: - tax / administrative obligations: 10 years; - regulatory obligations regarding product warranty: 28 months; - contractual obligations regarding additional after-sales services: from 36 to 78 months based on the chosen service.
Who will your data be shared with? Your data may be shared with third parties including:
• subjects belonging to Molteni Pharmacy
• external third parties insofar as this is necessary or appropriate for the achievement of the purposes inherent in the requested service.
As an interested party, he has in particular the following rights under the GDPR, towards Farmacia Molteni:
- Right of access (art.15 GDPR): you can request at any time that you are provided with information on your data stored by us.