Warranty

Since March 23, 2002, the products have been granted a 24-month legal guarantee, or guarantee for defects of conformity, as per Legislative Decree no.24 of February 2, 2004. The legal guarantee or for defects of conformity, or vices or lack of promised quality, concerns a problem that the asset has presented since its origin, such as a processor that does not reach the frequency indicated by the seller. In this case, the consumer can invoke the guarantee for lack of conformity valid for two years from the date of purchase provided for by the new law. The legal guarantee therefore applies in cases where the contract has not, strictly speaking, been respected, because an asset other than the one expected or otherwise unable to perform the agreed services has been delivered. According to the art. 132 Cons. Code, the legal guarantee lasts two years from the delivery of the goods but must be asserted by the consumer within 60 days from the discovery of the defect. Products sold to VAT holders have a maximum guarantee of 12 months, where applicable.